Toolbox

Our clients agree our training sticks – clients from more than 10 years ago tell us they used our tools as they left the classroom and are still walking our walk and talking our talk! 

We work on the basis that great coaches make themselves redundent, so whilst we are always happy to come back and train in new concepts, we actively encourage you to share the models with your teams, to steal our models with pride and spread the word. 

Our mission is not to build a training empire! It is to change the world one cup of tea at a time!

Articles

A thoughtfully assembled selection of white papers and articles, covering topics from nurturing rising talent to refining the expertise of seasoned leaders.

Videos

A collection of videos offering practical insights on executive leadership, team dynamics, and talent development, featuring The Tea Break Coach.

Latest Articles & Videos

Neuroscience in a Nutshell

When things go wrong and emotions spike, it’s not lack of self-control — it’s biology. When the brain senses threat, it diverts resources away from rational thinking into survival mode, triggering fight, flight, freeze or appease responses. Understanding this — and what triggers it through models like SCARF — can transform how we manage stress, behaviour and decisions.

Neuroscience in a Nutshell

SAFE Feedback

Feedback gets talked about a lot. But unless the brain feels safe, it doesn’t work. Drawing on neuroscience and real-world research, this article explains why feedback triggers threat — and how the SAFE model helps people hear it, use it, and grow.

Feedback only works when it’s safe enough to be heard. This short video introduces the SAFE approach — a simple way to help feedback land without triggering defensiveness, so it can be understood, reflected on, and used constructively.

Neuroscience in a Nutshell

Resolutions get a bad reputation — not because they’re useless, but because we’re not great at setting them up to succeed. This New Year, hit refresh with a science-backed approach to goal-setting. From why writing goals down boosts success to how SMART goals help individuals and teams follow through, this is a practical refresher on turning good intentions into real results — well beyond January.

How to Turn New Year Intentions Into Results

Good intentions don’t automatically lead to results. This post explores why follow-through matters more than motivation and shares simple steps to help you turn goals into action in the year ahead.

Neuroscience in a Nutshell

What if great leadership isn’t about being born exceptional—but about practising the right things? In this Christmas edition of Neuroscience in a Nutshell, we explore the 2% Club, Top Right Thinking, and the neuroscience that explains why only a few lead naturally—and why the rest of us can learn.

The “3 & 2” Model Every New Manager Should Know

Discover the “3 & 2” framework — three core skills and two behaviours that neuroscience shows are enough for first-time managers to succeed. This Tea Break Coach episode explains how the model powers our Brix6 training stack and how we teach the full programme virtually in under six hours.

Skill & Will

Skill is the ability to do the job well; will is the motivation and mindset that drive you to keep improving. When both work together, learning feels natural, progress feels good, and success becomes part of your everyday routine — one tea break at a time.

We listen. We understand. We are confident that we can create a bespoke solution
that really adds to your bottom line.

The best thing to do is to contact us for a virtual cuppa.

Some of Our Happy Clients...