Toolbox
Our clients agree our training sticks – clients from more than 10 years ago tell us they used our tools as they left the classroom and are still walking our walk and talking our talk!
We work on the basis that great coaches make themselves redundent, so whilst we are always happy to come back and train in new concepts, we actively encourage you to share the models with your teams, to steal our models with pride and spread the word.
Our mission is not to build a training empire! It is to change the world one cup of tea at a time!
Articles
A thoughtfully assembled selection of white papers and articles, covering topics from nurturing rising talent to refining the expertise of seasoned leaders.
Videos
A collection of videos offering practical insights on executive leadership, team dynamics, and talent development, featuring The Tea Break Coach.
Latest Articles & Videos
When you’re delegated a task using the DELEGATE model, delegation becomes more than just handing over work—it becomes clear, supportive, and empowering. In this guest blog, 17-year-old work experience student Belle Burgess shares how leadership expert Dulcie Swanston used her own DELEGATE model to guide a real project. The result? A first-hand look at how effective delegation can build confidence, creativity, and results.
Feedback is one of the greatest gifts we can receive—but it often feels risky to give. In this Tea Break Training session, Dulcie shares how a simple piece of advice about timing reshaped her approach, why feedback is a true sign of care, and a practical tip on delegation. Plus, hear about her exciting new book for first-time managers.
Looking for better coaching questions? From tackling imposter syndrome to unlocking fresh thinking, these tried-and-tested prompts help you coach others—and yourself—more effectively.
This video explores how re-recording my book It’s Not Bloody Rocket Science uncovered a set of coaching questions I’d forgotten I’d created — and why it’s worth revisiting your own learning materials.
I delayed recording my audiobook, telling myself I was “too busy.” The truth? I was afraid. Leadership growth often starts here—facing resistance, leaning into discomfort, and discovering the breakthrough on the other side.
Recording my audiobook taught me more than I expected—not about audio, but about growth. In this post, I share the biggest lessons and one powerful Top Right Question.
Years of research reveal the secret to effective performance isn’t complicated—just three simple manager habits: clear goals, timely feedback, and strengths-based work.
Too much on your plate? This video shows you how to ditch the overwhelm and power through your priorities with confidence.
Imposter thinking—aka “it”—isn’t a hidden truth; it’s just your brain conserving energy while you grow. Explore the five flavours of “it” and learn how to name it, laugh at it, and move past it with neuroscience-based insights.
5 reasons why successful people often feel like they’re failing—even when they’re not...
Tears in coaching or leadership aren’t a sign of weakness—they’re a signal that something important is surfacing. Discover how embracing emotion can deepen trust, create psychological safety, and lead to meaningful change.
Not all coaching questions are equal. This one made me pause, reflect, and shift my thinking – the very definition of emotionally intelligent coaching.
Adam Grant’s daily calendar is a small but powerful tool. In this post, I share a standout quote on authenticity, the science behind daily reflections & how tiny nudges can shape resilience, focus & how we show up.
A short reflection on authenticity, advice from Adam Grant, and why January 6th still matters to a future-focused mind. Watch this 2-minute thought.
Ever wondered why your best ideas strike in the shower or on a walk? Discover the science behind the Default Mode Network and how to harness it for creative breakthroughs – in coaching, work, and everyday life.
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Some of Our Happy Clients...
