Videos
Featuring videos by Dulcie Swanston. Dive into practical advice for executive and senior leadership teams, effective team building, and talent development, from emerging to established professionals.
Our content, rooted in neuroscience, offers bite-sized training sessions and tips to support these areas. Join us for actionable insights and strategies for leadership excellence.
The ‘Long Pole’ Metaphor Every New Manager Needs
A surprising metaphor — the “long pole” — offers new managers a simple way to understand what lifts a team up and what limits performance. This Tea Break Coach video explains why it works.
The Real Magic Behind the “3 & 2”
Discover the “3 & 2” framework — three core skills and two behaviours that neuroscience shows are enough for first-time managers to succeed. This Tea Break Coach episode explains how the model powers our Brix6 training stack and how we teach the full programme virtually in under six hours.
Skill & Will
Skill is the ability to do the job well; will is the motivation and mindset that drive you to keep improving. When both work together, learning feels natural, progress feels good, and success becomes part of your everyday routine — one tea break at a time.
Why Feedback Really Matters & How It Changed My Coaching Approach
Feedback is one of the greatest gifts we can receive—but it often feels risky to give. In this Tea Break Training session, Dulcie shares how a simple piece of advice about timing reshaped her approach, why feedback is a true sign of care, and a practical tip on delegation. Plus, hear about her exciting new book for first-time managers.
Rediscovering Powerful Coaching Questions
This video explores how re-recording my book It’s Not Bloody Rocket Science uncovered a set of coaching questions I’d forgotten I’d created — and why it’s worth revisiting your own learning materials.
What is REALLY Getting in Your Way of Doing That Today?
Recording my audiobook taught me more than I expected—not about audio, but about growth. In this post, I share the biggest lessons and one powerful Top Right Question.
Unlock Peak Performance – Simple Steps to Beat Overwhelm
Too much on your plate? This video shows you how to ditch the overwhelm and power through your priorities with confidence.
Imposter Thinking & ‘IT’
5 reasons why successful people often feel like they’re failing—even when they’re not...
Coaching Questions That Make You Think
Not all coaching questions are equal. This one made me pause, reflect, and shift my thinking – the very definition of emotionally intelligent coaching.
2 Minutes on Authenticity, Adam Grant & Jan 6th
A short reflection on authenticity, advice from Adam Grant, and why January 6th still matters to a future-focused mind. Watch this 2-minute thought.
The Benefits of Coaching by the Sea
How holding a safe, quiet space in coaching sessions activates the brain’s Default Mode Network—unlocking powerful insights, reflection, and real change. It’s not about forcing breakthroughs, but allowing them to emerge.
If You Can’t Hide It – Feature It!
Faced with a time crunch and too many priorities, I had to choose — swim or get camera-ready? The solution? Lean into it. In this post, I share my all-time favourite problem-solving mantra: “If you can’t hide it, feature it.” Learn how this mindset can help you navigate challenges with ease and authenticity.
The Power of Two Little Words
The Gets and Feels coaching approach helps clients define what they want to achieve and how they want to feel along the way, creating clarity, balance, and motivation in personal development.
Contracting isn’t just for coaches—it’s a powerful tool for any relationship. Learn how this simple practice can create stronger connections by setting clear expectations and boundaries.
3 Perspectives to Enable Courageous Conversations
A short, practical video exploring three perspectives to help you lead and engage in courageous conversations with confidence and clarity.
How to Actually Do Something with Feedback
In just 3 minutes, discover how to move beyond simply receiving feedback and start using it to make impactful, positive changes. Practical, clear, and actionable.
What Can You Do to Build Resilience?
Tired of being told to be more resilient? Discover real, doable ways to build resilience that actually work.
Reframing ‘Imposter Syndrome’ on IWD 2025
This IWD 2025, I’m ditching ‘Imposter Syndrome’! Let’s see imposter thinking as growth—like muscle soreness after exercise. Push through, embrace confidence, and step into your brilliance!
The Sphere of Influence
Thinking is a form of doing—it drains energy. Learn how to refocus with this quick Sphere of Influence tip. Watch now to save time and mental effort.
GROW: The Hack You Need to Embed Learning
The GROW Model is a simple yet powerful framework, stress-tested and proven in real-world scenarios. Whether you're preparing for a conference, listening to a podcast, or working through a personal development book, this approach helps you turn insights into action and drive real results.
RACI- The Framework Every Team Needs
The RACI framework (Responsible, Accountable, Consulted, Informed) is a must-have for project clarity. Discover how this simple tool helps teams define roles, improve efficiency, and ensure accountability in any organisation.
66 Days to Embed New Habits
Start using what you’ve learned immediately and share it with others to reinforce your knowledge. In 66 days, with consistent effort, you can create real, lasting change. Watch the video to find out more.
New Year Development Plan 70-20-10
As the New Year begins, it’s the perfect time to rethink personal development. Watch the video to find out more.
Overthinking & Catastrophising
Stepping outside of one's comfort zone can be a powerful way to overcome fears and embrace challenges. It's a journey of growth and learning, and each step forward is a valuable opportunity to conquer overthinking and build confidence.
Dulcie on 5 Live with Nicky Campbell
Dulcie joins Nicky Campbell - discussing the latest controversy surrounding Gregg Wallace.
Ebbinghaus – The Forgetting Curve
The Ebbinghaus Curve, or the Forgetting Curve, illustrates how quickly we forget newly learned information unless actively reinforced. Watch the video and discover strategies to make your learning stick!
Ebbinghaus – How We Make Training Really Sticky?
People are often surprised when I, as the owner of a training company, openly admit that most training is a waste of time and money. But here’s the thing—there’s always a way to be the exception to the rule! Discover how we make our training truly ‘sticky’ and impactful, ensuring it delivers real, lasting results.
Do We Learn More from Success or Failure? Exploring the 15% Conundrum
Do we really learn more from failure than success? This week, I dive into a fascinating study that challenges the popular belief and explore how it aligns with the idea that 15% failure is optimal. Join me as I unpack the complexity of conflicting truths and why embracing ambiguity can lead to powerful choices as a leader
The Power of Failure
Learning to fail is key. This video highlights a science study which looked at the % of failure for optimal learning. Can you guess what it is?
Put Your Phones Away
Put your phones away! Discover why it could boost your IQ by 15 points—and what the mysterious Page 52 Rule is all about.
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