Videos

Featuring videos by Dulcie Swanston. Dive into practical advice for executive and senior leadership teams, effective team building, and talent development, from emerging to established professionals.

Our content, rooted in neuroscience, offers bite-sized training sessions and tips to support these areas. Join us for actionable insights and strategies for leadership excellence.

Dulcie Video Page
The Long Pole Approach

A surprising metaphor — the “long pole” — offers new managers a simple way to understand what lifts a team up and what limits performance. This Tea Break Coach video explains why it works.

The “3 & 2” Model Every New Manager Should Know

Discover the “3 & 2” framework — three core skills and two behaviours that neuroscience shows are enough for first-time managers to succeed. This Tea Break Coach episode explains how the model powers our Brix6 training stack and how we teach the full programme virtually in under six hours.

Skill & Will

Skill is the ability to do the job well; will is the motivation and mindset that drive you to keep improving. When both work together, learning feels natural, progress feels good, and success becomes part of your everyday routine — one tea break at a time.

The Gift of Feedback: Why It Matters & How It Can Transform Your Leadership

Feedback is one of the greatest gifts we can receive—but it often feels risky to give. In this Tea Break Training session, Dulcie shares how a simple piece of advice about timing reshaped her approach, why feedback is a true sign of care, and a practical tip on delegation. Plus, hear about her exciting new book for first-time managers.

Rediscovering Powerful Coaching Questions

This video explores how re-recording my book It’s Not Bloody Rocket Science uncovered a set of coaching questions I’d forgotten I’d created — and why it’s worth revisiting your own learning materials.

Not all coaching questions are equal. This one made me pause, reflect, and shift my thinking – the very definition of emotionally intelligent coaching.

If you can't hide it - feature it!

How holding a safe, quiet space in coaching sessions activates the brain’s Default Mode Network—unlocking powerful insights, reflection, and real change. It’s not about forcing breakthroughs, but allowing them to emerge.

If you can't hide it - feature it!

Faced with a time crunch and too many priorities, I had to choose — swim or get camera-ready? The solution? Lean into it. In this post, I share my all-time favourite problem-solving mantra: “If you can’t hide it, feature it.” Learn how this mindset can help you navigate challenges with ease and authenticity.

Gets and Feels Coaching

The Gets and Feels coaching approach helps clients define what they want to achieve and how they want to feel along the way, creating clarity, balance, and motivation in personal development.

In just 3 minutes, discover how to move beyond simply receiving feedback and start using it to make impactful, positive changes. Practical, clear, and actionable.

Imposter Thinking

This IWD 2025, I’m ditching ‘Imposter Syndrome’! Let’s see imposter thinking as growth—like muscle soreness after exercise. Push through, embrace confidence, and step into your brilliance!

Sphere of Influence

The Sphere of Influence

Thinking is a form of doing—it drains energy. Learn how to refocus with this quick Sphere of Influence tip. Watch now to save time and mental effort.

The Grow Model

The GROW Model is a simple yet powerful framework, stress-tested and proven in real-world scenarios. Whether you're preparing for a conference, listening to a podcast, or working through a personal development book, this approach helps you turn insights into action and drive real results.

The RACI framework (Responsible, Accountable, Consulted, Informed) is a must-have for project clarity. Discover how this simple tool helps teams define roles, improve efficiency, and ensure accountability in any organisation.

66 Days To Change

66 Days to Embed New Habits

Start using what you’ve learned immediately and share it with others to reinforce your knowledge. In 66 days, with consistent effort, you can create real, lasting change. Watch the video to find out more.

Catastrophising & Overthinking

Stepping outside of one's comfort zone can be a powerful way to overcome fears and embrace challenges. It's a journey of growth and learning, and each step forward is a valuable opportunity to conquer overthinking and build confidence.

Ebbinghaus Forgetting Curve

The Ebbinghaus Curve, or the Forgetting Curve, illustrates how quickly we forget newly learned information unless actively reinforced. Watch the video and discover strategies to make your learning stick!

Transformative Training That Delivers Lasting Results

People are often surprised when I, as the owner of a training company, openly admit that most training is a waste of time and money. But here’s the thing—there’s always a way to be the exception to the rule! Discover how we make our training truly ‘sticky’ and impactful, ensuring it delivers real, lasting results.

Do We Learn More from Success or Failure? Exploring the 15% Conundrum

Do we really learn more from failure than success? This week, I dive into a fascinating study that challenges the popular belief and explore how it aligns with the idea that 15% failure is optimal. Join me as I unpack the complexity of conflicting truths and why embracing ambiguity can lead to powerful choices as a leader

The power of failure

The Power of Failure

Learning to fail is key. This video highlights a science study which looked at the % of failure for optimal learning. Can you guess what it is?

Put Your Phones Away: Boost IQ by 15 Points

Put Your Phones Away

Put your phones away! Discover why it could boost your IQ by 15 points—and what the mysterious Page 52 Rule is all about.

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