SAFE Feedback: From Threat to Learning
Giving feedback isn’t usually the hard part.
The challenge is creating the conditions for it to be heard accurately and used constructively.
In this short 4-minute video, Sarah Wright and Laura Barker introduce the SAFE approach — a simple framework designed to help feedback land without triggering defensiveness or shutdown.
When feedback is experienced as a threat, the brain defaults to fight, flight, freeze, or appease. In that state, learning is limited. When feedback feels safe, people are far more able to reflect, make sense of what they’ve heard, and take action.
This video is useful for anyone involved in leadership, coaching, or honest workplace conversations — particularly where feedback feels sensitive or challenging.
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